Privacy Policy
Effective Date: January 17, 2025
This policy describes the types of personal information we collect, how we use it, and your rights
regarding that information. It applies to all information received by Caffè Lena, both online and
offline, including any electronic, written, or verbal communications.
Our Commitment to Donors
We value the trust our donors place in us. Caffè Lena will never sell, share, or trade donors’
names or personal information with other entities, nor will we send mailings on behalf of other
organizations. This commitment applies to all donor information received through any channel,
including online, offline, written, or verbal communications.
Information We Collect
Caffè Lena collects information to provide services, process ticket purchases, and manage
donations. This information may be collected directly from you or indirectly through third-party
service providers. Below is an overview of the types of information collected:
Personal Information
“Personal Information” refers to data that can identify an individual, such as:
● Name, mailing address, email address, phone number, username, and password.
● Billing information for purchases or donations (e.g., credit card information).
● Information provided voluntarily for services such as email lists or job applications.
Examples of how we use personal information include:
● Processing ticket purchases, donations, or program registrations.
● Sending updates about events, programs, and fundraising initiatives.
● Contacting individuals about service quality or potential errors.
You can opt out of email communications at any time by following the “unsubscribe” link in our
emails.
Non-Personal Information
We also collect information that does not directly identify you, including:
● Activity Data: IP addresses, browser types, referral URLs, pages visited, time spent on
pages, and general geographic locations.
● Cookies and Tracking Technologies: We use cookies and similar tools (e.g.,
JavaScript tags, web beacons) to enhance your online experience and analyze website
activity. You can manage cookies through your browser settings.
Third-Party Partners
We collaborate with trusted third-party services to enhance our operations. These partners
include:
● Google Analytics: Analyzes website usage data anonymously to improve user
experience. For more on how Google uses this data or to opt out, visit Google Analytics
Opt-Out.
● Eventbrite: Handles ticket sales. Learn more at Eventbrite’s Privacy Policy.
● ActiveWorks: Manages School of Music registrations. See ActiveWorks Privacy Policy.
Additionally, we may use third-party vendors (such as Google) for interest-based advertising.
These vendors may collect non-personal information using cookies and similar technologies to
optimize and display relevant ads.
How We Use and Share Information
We use personal and non-personal information to:
● Provide services, process transactions, and respond to inquiries.
● Personalize communications and fundraising appeals.
● Analyze website traffic and improve user experience.
We may share non-personal information with third parties for advertising, analytics, and
optimization purposes.
Managing Your Information
You have the right to:
● Access and update your personal information.
● Manage communication preferences, including opting out of marketing emails.
For requests, contact us at the email address provided below. We aim to process all inquiries
promptly.
International Users
Our operations are based in the United States. By using our website, non-U.S. residents
consent to the transfer and processing of their personal information in accordance with this
Privacy Policy.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you
believe we have received such information, please contact us immediately, and we will delete it
from our records.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date listed above. We may update it periodically to
reflect changes in our practices. The latest version will always govern our use of collected
information.
Contact Us
If you have any questions about this Privacy Policy or your information, please reach out:
Email: [email protected]
Mailing Address: PO Box 245 – Saratoga Springs, NY 12866